Most orders ship within 24 hours and arrive in 2–5 business days inside the continental US. You'll receive a tracking link by email the moment we hand off to the carrier.

All major cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, and PayPal. Every transaction is encrypted end-to-end and fully PCI-compliant.

Yes — we offer a 30-day return window on unused items in original packaging. Start a return from your account and we'll email you a prepaid label within minutes.

We currently ship across the United States, Canada, and Mexico. Additional international destinations are rolling out through 2026 — sign up to our newsletter to be the first to hear.

Sign in to your account and head to Orders for live tracking, or use the tracking link sent in your shipping confirmation email. Updates sync every few minutes.

Email support@cartaxis.com, message us via the chat button at the bottom of any page, or reach the team on WhatsApp. We reply within one business day, every business day.